CONTACT: Customer Service Team

TELEPHONE: FREEPHONE 0800 034 0294

EMAIL: info@scrivens.com

WEBSITE: www.scrivens.com

History

The Hearing Company is part of the Scrivens Group and has always been and still remains today, an independent family company built on solid foundations.

Registered optician and pharmacist Solomon Scriven founded Scrivens in 1938 in the Midlands. The business grew rapidly at the end of the second World War and during its expansion in the 1950’s, hearing aid dispensing was also introduced into Scrivens' optical branches to add another dimension to the services provided. Initially run separately from the optical service, increased awareness of hearing problems and a positive shift in society's attitude to hearing aid wear resulted in hearing care becoming a major and integral part of their service.

Today, The Hearing Company has a network of over 100 optical and hearing care branches covering the Midlands, Yorkshire, North West, East Anglia, the Home Counties and the South Coast. The hearing care service additionally operates through over 400 partner opticians and health centres, giving them the largest practice-based network in the country.

Leading the Industry:

The Hearing Company also maintains a leading voice within the hearing aid profession.

Director and Registered Hearing Aid Dispenser, Mark Georgevic, currently sits on the Hearing Aid Council, the governing and regulatory body for the private Hearing Aid profession. In addition, he is a Council Member of the British Society of Hearing Aid Audiologists (BSHAA) which represents Hearing Aid Audiologists throughout Britain.

Latest Technology

The Hearing Company realises the part that technology plays in business success, so their policy is to provide their hearing aid audiologists with the latest and most technologically up to date computerised test and dispensing equipment. This is complemented by a range of hearing aids from the world’s leading manufacturers including value for money options as well as the most sophisticated programmable digital hearing aids.

They are dedicated to offering a patient focused service. They recognise the individual requirements of a patient and the complex needs of a successful period of rehabilitation and are therefore committed to offering a high standard of patient care. All their hearing tests and unlimited aftercare appointments for life are offered free to all their customers.

Staff and Training

The Hearing Company invests heavily in hearing aid audiology training programmes to maintain the highest standards of patient care. The Hearing Company also provides fully registered training courses leading to the qualification of Registered Hearing Aid Dispensers and ongoing CET/CPD programmes to keep their dispensers’ skills at the forefront of the profession

Their policy is to recruit and retain the best hearing aid audiologists in the profession, to perpetuate the extremely high standards that have provided the basis for The Hearing Company’s success.

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